Perfectly at home

Suites & Service

At your service

Over 30 years at sea, we have developed a unique, intuitive style of service that’s both warm and welcoming, attentive and exacting. With a leading guest-to-crew ratio and personal butler service in all room categories, our longstanding, familial crew know you by name and anticipate your every wish, providing the most authentic service with genuine passion.

The Crystal Difference

A warm welcome

Warm, intuitive service, spacious and comfortable suites and social areas… all that’s left for you to do is relax.

Intuitive service

Our team is always on hand to assist with anything you need, however big or small, without ever feeling intrusive.

Butlers at every category

Our personal butler service goes beyond bespoke to make your experience seamless from beginning to end.

24-hour in-suite dining

If you fancy a lie-in, a night off, or just lunch on your veranda, our extensive in-room dining menu is the answer.

Suites & Guest Rooms

Our suites and guest rooms artfully pair comfort with exceptionally elegant design. Elevated details, contemporary craftsmanship, and artisanal finishing embody modern refinement, while the spacious layouts maximize in-room relaxation.

In the details

The finest linens

Bed linen is made by Jesurum Venezia 1870, luxury linen maker to royalty for over 150 years, and Revival New York, trusted by the world’s best hotels.

Indulgent products

In your bathroom you will find full-size bottles of shampoo, conditioner, body wash, and body lotion, plus bar soap, made by Ortigia using natural ingredients from Sicily.

Artisanal finishes

Enjoy contemporary design with a classic touch, from stylish furnishings to bespoke storage.

Home comforts

With plush Etro bathrobes, slippers, your choice of pillow, and a sumptuous mattress, you'll feel right at home.

"The attention to detail, care, high level
of customer service and personalization
are second to none."

- KATRINA THIRKELL, GUEST

"Perhaps that's what makes the service aboard Crystal
Symphony so flabbergasting: it's impeccable.
To be more succinct, it actually feels over-staffed. At every
turn, we were met with smiling crew members who were only
too pleased to help."

- CRUISE CRITIC

"The true Crystal difference, though, lies in the soul of the ships,
led by the beating heart of the crew, and I have spent much time
on board hearing the stories of old friends amongst the
astonishing 80% of crew who have returned. The beaming smiles
around the ship are tribute to their delight in returning
to this very special working environment."

- MUNDY CRUISING

"Ask any Crystal veteran what keeps them returning to the line and,
sure, you’ll hear about the luxurious ships and the superb dining,
but most often you’ll hear about the staff."

- ALL THINGS CRUISE

Ultra all-inclusive

On Crystal ships, all-inclusive means precisely that: everything is complimentary from start to finish.

Every restaurant, every bar. Not just buffet breakfasts but tasting-menu dinners with wine pairings. Chef Nobu’s Peruvian-Japanese-fusion creations at Umi Uma*, Waterside’s à la carte dishes of superb local and seasonal produce. The most beautifully presented patisserie at afternoon tea, premium wines, and spirits at any time of day.**

Butler service comes as standard for every single suite and guest room. We’ve even taken care of tipping, so you don’t have to think about it.

*One complimentary reservation in each specialty restaurant is included on sailings of 11 days or less, two reservations on sailings between 12 and 22 days, three reservations on sailing for 23 days or more and complimentary reservations for full World Cruise & Grand Journey guests, and guests staying in a Junior Penthouse Suite and above (reservations required, subject to availability). Additional reservations above the complimentary allotment will be US$75 per person. Complimentary reservations are available for full World Cruise & Grand Journey guests, and guests staying in a Junior Penthouse Suite and above (reservations required, subject to availability). **Includes select beverages. Crystal expressly reserves the right to make modifications, revisions, and changes to the complimentary services and amenities at its sole and absolute discretion.

Your suite, your sanctuary

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